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How wealth3 Handles Your Personal Information

Your account data belongs to you. This policy sets out exactly what we collect when you open an account or make a payment via JazzCash, Easypaisa, or Raast — and how we keep it secure.

Account data encrypted at restPayment details never stored in plain textJazzCash, Easypaisa, Raast transaction logs protectedYou can request your data at any timeNo data sold to third parties

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to access your data, correct something on file, or ask us to delete your account information, reach the privacy team directly. We aim to respond to all data requests within the timeframe required under applicable rules in supported regions. Use any of the channels below to get started.

Team online

Email Support

Send your data access or deletion request to our support address. Include your registered phone number or email so we can match your account record accurately.

Live Chat

Open the chat window from any page while logged in. Type 'privacy request' and the team will connect you to the right department without passing you around.

Account Settings

Some data preferences — like marketing emails and cookie consent — can be updated directly inside your account settings without needing to contact support.

Data We Collect and Why We Use It

wealth3 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect the name, email address, and phone number you provide. If you verify your identity, we hold a copy of the documents you submit — these are used only for account verification and fraud prevention. When you deposit or withdraw

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through JazzCash, Easypaisa, or Raast, we log the transaction reference and amount so your wallet history stays accurate and disputes can be resolved quickly. We also collect device and browser data — your IP address, session timestamps, and mobile device identifiers — to keep your account
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secure across sessions. Cookies track your logged-in state and preference settings; you can adjust cookie behaviour in your browser without losing account access. We do not sell your data to advertisers or third-party marketers. Data is shared with payment processors only to the extent needed to
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complete your transaction, and with fraud-prevention services that help protect all accounts on the platform. Retention periods follow applicable law in supported regions; when an account is closed, personal data is deleted or anonymised within the period required by those rules.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Security, Retention and Your Account Controls

Data protection is not a checkbox for us — it shapes how account systems and payment flows are built. Here is what that looks like in practice across the four areas that matter most to you.

Encryption and Storage

All account passwords are hashed before storage. Payment data from JazzCash, Easypaisa, and Raast is handled via tokenised references — raw wallet numbers are never held on our servers after a transaction completes.

Cookies and Session Data

Session cookies keep you logged in across page loads on mobile and desktop. Analytics cookies are anonymised. You can block non-essential cookies in your browser; your account access and wallet functions stay intact when you do.

Data Retention Rules

We keep account records for as long as your account is active, plus any period required by applicable law in your region. Closed-account data is deleted or anonymised once that window passes — nothing is kept longer than needed.

Requesting Changes or Deletion

You have the right to access, correct, or request deletion of your personal data. Contact the privacy team via email or live chat with your account details. We process requests within the timeline set by applicable regional rules.

Your Privacy Questions Answered

These are the questions we hear most often about how your data is handled on this platform. If something is not covered here, reach out through live chat or email.

We collect your name, email, and phone number at sign-up. If identity verification is required, we also hold the documents you submit. Device and session data is collected to secure your login.

Only transaction references and amounts are logged — never your raw wallet PIN or full account number. Raast transfers follow the same principle. Payment processors receive only what is needed to complete each transaction.

Yes. Send a data access request to our support email or through live chat. Include your registered phone number or email address so we can locate your account record quickly.

We retain records for the period required by applicable law in your region after account closure. Once that period ends, personal data is deleted or fully anonymised — whichever the applicable rules require.

We do not sell your data. Sharing is limited to payment processors handling your JazzCash, Easypaisa, or Raast transactions, and fraud-prevention services that protect all accounts on the platform.

Some details — like your email or phone number — can be updated inside your account settings. For identity documents or more sensitive corrections, contact the support team via email or live chat.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ InfoAbout Us

How wealth3 Handles Your Personal Information

Reach Us About Your Privacy Questions

Email Support

Live Chat

Account Settings

Security, Retention and Your Account Controls

Encryption and Storage

Cookies and Session Data

Data Retention Rules

Requesting Changes or Deletion

Your Privacy Questions Answered

01 What personal data does wealth3 collect when I open an account?

02 Is my JazzCash or Easypaisa payment data stored on your platform?

03 Can I request a copy of all the data wealth3 holds on me?

04 How long do you keep my account data after I close my account?

05 Does wealth3 share my data with third parties or advertisers?

06 How do I update or correct personal information on my account?

Privacy Policy

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